Checkpoint Celebrates! 2024

Privacy Policy

This Privacy Policy (“Policy”) sets out the basis which Checkpoint Theatre Limited. (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers, donors and volunteers in accordance with the Personal Data Protection Act (“PDPA”). This Policy applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

Should you have any queries on this policy or any other queries in relation to how we may manage, protect process your personal data, please contact us at [email protected] or +65 6345 8967.

Personal Data

As used in this Policy:

  1. “personal data” means data, whether true or not, about an individual (whether customers, donors, volunteers or otherwise) who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
  2. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, residential address, email address and telephone number.
  3. Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).

Collection, Use and Disclosure of Personal Data

  1. We collect your personal information in order to provide and continually improve our services for you. The types of information we gather include:
    1. Information given by you: we receive and store information you provide us when you interact with us.
      1. Submitting an enquiry on our Contact page
      2. Making a donation
  2. Automatic information: we automatically receive and store certain types of information when you use Checkpoint Theatre’s sites, including information about how you’ve used the site and what services you have engaged with. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your device accesses our website or other content served on our behalf on other websites to personalise your experience.
  • We may collect and use your personal data for any or all of the following purposes:
    • Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
    • Verifying your identity;
    • Responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;
    • Establishing or managing your relationship with us. This includes where you are a donor, processing your donations and your tax-deduction claims;
    • Processing payment or credit transactions;
    • Complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
    • Transmitting to any unaffiliated third parties including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes;
    • Any other purposes for which you have provided the information; and any other incidental business purposes related to or in connection with the above.
  • We may disclose your personal data:
    1. where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; or
    2. to third-party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above-mentioned purposes.
    3. to comply with any applicable laws, regulations, codes of practice, guidelines, rules or requests by public agencies, or to assist in law enforcement and investigations; and
    4. any other party to whom you authorised us to disclose your personal data to, or where necessary to undertake any action requested by you
  • Where your use of the Website is concerned, you acknowledge and accept that certain functions, when activated or used by you, will operate to send or display information about yourself, including but not limited to, your personal data to certain third parties, and you agree to the sharing of such information with these third parties. You acknowledge and agree that we shall not be held responsible or accountable for any loss, injury or damage sustained by you for sharing the aforesaid information arising out of your activation or use of such features on the Website.

Withdrawing Your Consent

  1. The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email by contacting us at [email protected] or by opting out of our mailing lists via our electronic direct mailers.
  2. Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it.
  3. Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 8 above.
  4. Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclosure without consent is permitted or required under applicable laws.

Access to and Correction of Personal Data

  1. To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as minimised collection of personal data, authentication and access controls (such as good password practices, need-to-basis for data disclosure, etc.), up-to-date antivirus protection, regular patching of operating system and other software, securely erase storage media in devices before disposal, web security measures against risks, usage of one-time password(OTP)/2-factor authentication (2FA)/multi-factor authentication (MFA) and security review and testing performed regularly.
  2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

Accuracy of Personal Data

  1. We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Retention of Personal Data

  1. We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.
  2. We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

Transfers of Personal Data Outside of Singapore

  1. We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

Effect Of Policy And Changes to Policy

  1. This Policy applies in conjunction with any other notice, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
  2. We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Policy was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Effective date: 20/09/2024

Last updated: 20/09/2024